By becoming a member of the Music Managers Forum you agree to comply with the MMF’s Managers Code of Practice explained below.
If you’d like to check the status of one of our members, or if you like to check if they comply with the Code of Practice, we can help you – please contact us.
You can download the code here.
The manager’s role covers the following areas…
Marketing/ branding/ sponsorship
Health and Safety
Public Relations/ Media
Continuing Professional Development
The MMF Code of Practice was developed in 2013 and reviewed in 2017. Building on the Code and its intentions to help support the knowledge, standing and professional reputation of the Music Manager, this document sets out how the MMF will act if a member is considered to have breached the Code of Practice.
The purpose of the Code of Practice
The Code of Practice sets out a framework of knowledge and standards of practice that the MMF and its membership have agreed represent the knowledge that music managers need and how music managers should perform their duties and responsibilities.
The Code of Practice enables the MMF to assess any whether a music management learning and development programme is of a sufficient standard in terms of the knowledge content and level of performance that managers can be expected to reach.
The Code of Practice also gives artists and others in the music industry an opportunity to assess whether the music managers they are working with have the knowledge, skills values and behaviours that lead to best practice in music management.
As in all industries there will be times when standards of knowledge and performance are not always at the level expected.
This policy sets out how the MMF will address issues raised regarding music managers’ knowledge and performance against the MMF Code of Practice.
Putting the Code of Practice into action
When concerns are raised with the MMF regarding a member in relation to the spirit of MMF Code of Practice then the following process will be followed:
The complainant will be asked to put their concerns in writing, via email highlighting where a breach of the MMF Code of Practice may have occurred.
The MMF team will first check if the manager complained about is an MMF member. If the individual is not a member, the MMF will be unable to take formal action but may still be able to contact the manager to understand the situation and potentially exert pressure to resolve the issue. If they are a member we will initially speak to the complainant about the proposed next steps and if they agree try to resolve the issue informally by calling the manager (for example if it’s simply outstanding debt it may be quickly resolvable).
The MMF staff team will assess the validity of the concerns raised against the spirit in which the MMF Code of Practice should be deployed and contact all relevant parties noted in the complainants written statement. If the matter raised is subject to legal process then the MMF shall not be able adjudicate until this has concluded and a judgement reached.
If not possible to resolve in stage 1 then the MMF member manager will be asked to respond in writing within 5 working days.
The MMF staff team (normally CEO and General Manager) within 10 working days will assess all replies and respond to the complainant and the other parties with a view on whether on not a breach of the spirit in which the MMF Code of Practice should be deployed has occurred.
If no breach of the MMF Code of Practice has occurred then no further action will be taken.
If it appears a breach of the MMF Code of Practice has taken place then relevant parties will be asked to outline the actions they will take to resolve the concerns raised.
At this point the MMF will deem that:
1 – the resolution proposed supports the spirit of the MMF’s code of practice.
2 – the resolution proposed does not support the spirit of the MMF’s code of practice and requires further consideration.
If it has not been possible to reach an agreement between the parties involved, the case will be referred to an appeals panel comprising 3 directors of the MMF drawn from the Board who are not connected personal or professionally with either the complainant or defendant.
The MMF will review all available evidence and suggest one of three actions.
1 – the proposed actions to resolve the issues raised are in line with the MMF’s code of practice.
2 – the proposed actions are not in line with the issues raised and further action needs to be taken to meet the MMF’s code of practice.
3 – It is not possible to resolve the issues raised in line with the MMF’s code of practice and the MMF member concerned should be advised that membership of the MMF may be revoked.
Where suspension or termination of membership is the outcome, then following appeal the terms of censure will always be published. If the decision is to warn, admonish or reprimand then an additional vote must be taken as to whether following appeal the terms of the censure will be published.
This procedure sets out a three-stage process that enables the MMF to assess and resolve issues related to the MMF Code of Practice.
Initially it should be reviewed on an annual basis once it has been implemented.